1. Introduction
Mhaaru Designs Pvt. Ltd. (hereafter referred to as “Mhaaru” or “the Company”) is committed to protecting your personal information and respecting your privacy when you use www.mhaaru.com (“Website”).

This Privacy Policy describes how we collect, use, disclose, store, and protect your data when you interact with our Website, make a purchase, or engage with our marketing channels.
By using our Website, you agree to the practices described here. If you do not agree, please refrain from using our services.

2. Collection of Information
We collect personal and non-personal information to process orders, improve your user experience, and communicate with you effectively.

2.1 Personal Information
You may share the following details while shopping or signing up on our Website:

• Full Name

• Email Address

• Phone Number

• Billing and Shipping Address

• Account login details (username and password)

• Payment information (processed securely via Razorpay; we do not store your card details)

2.2 Non-Personal Information
We also collect:

• Device details, browser type, IP address

• Cookie data and analytics (through Google Analytics and Meta Pixel)

• Marketing interactions, newsletter preferences, and ad responses

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3. How We Use Your Information
We use your information to:

• Process and deliver orders

• Communicate order updates, support requests, and account information

• Improve our website design and customer experience

• Send marketing emails and offers (if you’ve opted in)

• Display personalized ads and content

• Comply with legal and regulatory requirements

• We only use your data for the purposes for which it was collected and in accordance with this policy.

4. Distribution & Disclosure of Information
Mhaaru does not sell, rent, or trade your personal data.
 We may, however, share limited information with trusted third parties who support our operations, including:

• Payment gateway: Razorpay

• Analytics tools: Google Analytics & Meta Ads

• Marketing partners for email and advertising automation

• Future logistics partners for delivery services

Each partner is contractually bound to use data only for the purpose of providing agreed-upon services and to keep it secure.
We may also disclose your information:
To comply with the law or government requests

To protect our rights, customers, or operations

In case of a merger, acquisition, or reorganisation of the Company

5. Consent and Control
5.1 Consent
By using our Website, creating an account, or completing a purchase, you consent to the collection and use of your information as outlined in this policy.

You may withdraw your consent at any time by emailing info@mhaaru.com.

5.2 Your Rights
Depending on your region, you may have the right to:

• Access the data we hold about you

• Request corrections or updates

• Request the deletion of your data

• Withdraw from marketing communications

• Request data transfer to another provider

We aim to respond to all such requests within 30 days.

 

6. Data Storage & Retention
Your personal information may be stored securely on Wix’s servers or through verified cloud partners.

We apply technical and organisational safeguards, including encryption, restricted access, and SSL-secured transactions.

We retain customer data for 30 days, or as long as required by law to fulfil the purposes stated here.

7. Cross-Border Data Transfers
Because Mhaaru serves customers worldwide, your data may be transferred and processed outside your country of residence.
 Such transfers are made in compliance with applicable data protection laws and adequate safeguards under GDPR and India’s DPDP Act 2023.

8. Cookies & Tracking Technologies
Our Website uses cookies to:

• Enhance site performance and navigation

• Remember your preferences and cart items

• Provide personalized recommendations and ads

You can control cookies through your browser settings, though some features may not function properly if disabled.

 

9. Security Commitment
We take appropriate technical and organisational measures to protect your data against unauthorized access, disclosure, loss, or alteration.

Only authorized personnel with legitimate business needs have access to your information.
While we maintain industry-standard safeguards, no online platform can guarantee absolute security. We encourage you to use strong passwords and keep your account information confidential.

 

10. Retention and Deletion
Your data will be retained only for as long as necessary for the purposes outlined in this policy or as required by law.

Once no longer needed, your data will be securely deleted or anonymized.

 

11. Children’s Privacy
Mhaaru’s Website is intended for general audiences and does not restrict usage by age. We do not knowingly collect data from children under 13. If you believe we have unintentionally collected such information, please contact us immediately to delete it.

 

12. Changes to This Policy
We may update this Privacy Policy to reflect changes in technology, laws, or our business operations. All updates will be posted on this page with the latest revision date.

Your continued use of our Website after any changes signifies your acceptance of the updated policy.

13. Contact Us
For questions, concerns, or requests regarding your personal data or this policy, please reach us at:

Mhaaru Designs Pvt. Ltd.
404, Phoenix Complex, Near Jetalpur Bridge, Sayajiganj, Vadodara – 390020, Gujarat, India

Email: info@mhaaru.com
Phone: +91 9313826670

Designed to be Yours. Protected by Us.
At Mhaaru, your identity is yours. We’re simply here to protect it.